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Aug 11, 2026·Zenodo (CERN European Organization for Nuclear Research)
0 cites
The Guarino Manufacturing Effectiveness Metric: Overall Equipment Effectiveness and the Lean Six Sigma Quantitative Core as Complete Dimensionless Bases

Brian Guarino

Overall equipment effectiveness is taught as an industrial convention: three factors, availability times performance times quality, adopted because decades of practice found them useful. This paper proves that it is not a convention. Over the minimal variable set of discrete manufacturing, and with piece count admitted as a base dimension alongside time, the Buckingham π theorem forces exactly three independent dimensionless groups, and those three groups are exactly the availability, performance, and quality factors. The two formulas every OEE practitioner learns, the factored form A × P × Q and the collapsed form τG/T_p, are revealed as the factored and telescoped presentations of one and the same π monomial. Nakajima wrote down the correct answer in 1988. The theorem that makes it inevitable is proved here. The move that makes this work is dimensional rather than statistical. Counts of a specified entity are treated as quantities of a kind rather than as bare numbers, exactly as the International System treats amount of substance for the mole. With the unit dimension U in the basis, ideal cycle time carries T U⁻¹, throughput carries U T⁻¹, and count ratios become true π groups instead of informal percentages. Without U the count variables are dimensionally invisible, the matrix loses a row, and the machinery of the theorem cannot see the structure it is about to reveal. Nothing metaphysical is claimed for U; the instrumental reading, that U is the bookkeeping dimension of a specified countable product, carries every result in the paper. Two completeness theorems. Theorem 1 establishes that over the base dimensions T and U the minimal set {T_p, T_r, τ, N, G} admits exactly three independent groups and that the OEE triple is a complete basis, so every dimensionless quantity constructible from those five variables is a product of powers of availability, performance, and quality. Theorem 2 establishes a completeness result of exactly parallel shape for the statistical layer: over the single dimension of a quality characteristic, the set {Δ, σ, δ} admits exactly two groups, and the capability pair C_p = Δ/(6σ) and the centering index k = 2δ/Δ is a complete basis. The demonstrated capability index C_pk = C_p × (1 − k), the sigma level Z = 3C_pk, rolled throughput yield, and a closed form for normalized Taguchi loss all follow as members of that basis. The extension ladder. Each variable appended to the minimal set introduces no new base dimension until energy enters, so each purchases exactly one further independent group, and at every rung the new group already has a name on the factory floor. Total calendar time gives TEEP. Takt time gives takt coverage. Mean time between failures and mean time to repair give the reliability burden and with it the classical inherent availability as an exact identity, together with a ledger that resolves the opaque quantity 1 − Π_A, the availability loss that OEE reports but cannot explain, into named and separately actionable channels. Changeover time gives the SMED setup burden. Energy gives an efficiency group that only the rank form of the theorem can find, since a naive count of base dimensions predicts three groups and would wrongly conclude that no independent energy group exists. The flow variables give the Factory Physics WIP efficiency together with a closed identity for process cycle efficiency, PCE = Π_F × u, which tells a diagnosing engineer whether poor flow is an inventory problem or a starvation problem. The bridge law. The two layers join at exactly one point. For a process in statistical control with normally distributed output, the capability pair determines a ceiling on the quality group, Π_Q* = Φ(3C_p(1 − k)) + Φ(3C_p(1 + k)) − 1. Determination runs one way: capability sets a ceiling that operations can fail to reach but cannot exceed, and the gap between the ceiling and the observed quality group is itself diagnostic, because an in-control capable process that nonetheless scraps parts is losing them to special causes and startup transients rather than to inherent spread. Consequences for the canon. The Six Big Losses of total productive maintenance and the eight wastes of Lean close one to one against the group registry, each located in the group whose degradation it names. Lean and Six Sigma are re-read as dimensional analysis performed on two different variable sets, the flow variables and the spread variables, by communities that did not know they were doing it, which is offered as an explanation of why their merger into a single methodology worked in practice. The normalized Taguchi loss acquires the closed form ΛQ = (9C_p²)⁻¹ + k², which separates the spread term from the centering term additively and repairs a known defect of Taguchi practice, whose signal-to-noise ratios take logarithms of dimensional quantities. The composite and what it changes. A plant-level composite, Ψ_Plant = Ψ_OEE × Γ_Demand × Γ_Energy × Γ_Flow, becomes an additive loss ledger under logarithms. Because the composite is a product, its log-elasticity with respect to every factor is exactly unity, so no factor carries more marginal leverage than another and improvement priority is set entirely by headroom, which is precisely what the ledger measures. A worked injection-molding line scored over one operating week returns Ψ_OEE = 0.680, a respectable value squarely inside the typical industrial band, while the composite returns Ψ_Plant = 0.0638. The ledger says why: flow contributes seventy-six percent of the log deficit. A single-lever intervention table follows. Buying uptime, the move a manager reading only the OEE number would make, returns 1.12 fold. Cutting work in process to its critical level multiplies the composite eightfold, from 0.064 to 0.510, without touching availability, performance, or quality at all. The intervention that feels natural is not the intervention that pays, and the framework tells them apart before a dollar is spent. Scope and limitations, stated plainly. The bridge law assumes statistical control and normality; for non-normal characteristics the ceiling must be computed from the fitted distribution. Reliability enters through a renewal approximation. The minimal set is single-product, and clamping conventions are declared wherever imposed, with the raw unclamped groups always reported alongside. The worked example is synthetic. Its inputs are constructed to be consistent with published benchmark values rather than drawn from a single instrumented plant, so it demonstrates the machinery and its diagnostic reading but is not an empirical validation; full single-plant instantiation with direct measurement is the subject of the next paper in this program. The paper positions itself explicitly against five bordering literatures, the OEE literature, process-physics dimensional analysis, the dimensional analysis tradition inside operations management, data envelopment analysis and index numbers, and Factory Physics, and states its priority claim as scoped to that survey, with correction from the community invited.

Open access
2 source records
Quality and Supply Management
Operations Management Techniques
Manufacturing Process and Optimization
Original source
Mar 10, 2026·International Journal for Quality Research
0 cites
BLOCKCHAIN SMART CONTRACTS IN LOGISTICS INDUSTRY: A QUALITATIVE STUDY FOR ENHANCING LOGISTICS SERVICE QUALITY

Gözde YANGINLAR

This study seeks to fill a gap in the understanding of how blockchain smart contracts may improve logistics service quality and investigate the drivers of blockchain smart contracts.Semistructured interviews were carried out with ten logistics professionals to collect data.According to the findings, the drivers of using blockchain smart contracts in the logistics industry comprised the strongest predictor amongst security, traceability, decentralization, transparency, efficient information sharing, and automation factors.The identified drivers of blockchain smart contracts could be used by logistics practitioners as a "road map" for the development of appropriate solutions to successfully strengthen logistics service quality within the logistics industry.The results indicate that blockchain smart contracts enhance payment transaction security, increase end-to-end visibility, and improve delivery timeliness.Moreover, this technology optimizes routing, advances fleet management, and reduces logistics costs.The existing literature focuses on the approaches to applying theoretical, technical, or operational benefits of blockchain smart contracts, but fails to propose a deep dive into logistics service quality.This research appraises blockchain smart contracts by assessing and suggesting how they can enhance logistics service quality.

Open access
Quality and Supply Management
Collaboration in agile enterprises
Operations Management Techniques
Original source
Sep 28, 2025·Адаптивні системи автоматичного управління
0 cites
Web3-технології у системах афіліат маркетингу

М. Маленко

У статті проаналізовано ключові недоліки централізованих афілійованих платформ, зокрема брак прозорості, складність виплат і надмірні витрати на інтеграцію. Запропоновано інтеграцію Web3-технологій (блокчейну, смарт- контрактів) як ефективну альтернативу для підвищення довіри та оптимізації процесів, що підтверджується попередніми дослідженнями. Робота наголошує на відсутності детальних методів та моделей інтеграції Web3-технологій в системи афілійованого маркетингу і формулює низку дослідницьких питань, які охоплюють криптографію, розробку смарт-контрактів, графовий аналіз взаємодій та OO-моделювання децентра- лізованих застосунків. Представлено методологічний підхід, що складається з аналізу існуючих моделей, огляду літератури, розробки Web3-базованої системи та формаль- ного тестування прототипів. Бібл. 8, іл. 2, табл. 1

Open access
Military Technology and Strategies
Operations Management Techniques
Enterprise Management and Information Systems
Original source
Jan 30, 2024·Challenges
3 cites
Theory of Constraints and Bitcoin: Introducing a New Fulcrum

Rupert L. Matthews

Much of the attention on bitcoin relates to its ability to store value over time or whether you will one day by able to buy a cup of coffee with it. Much less attention is given to bitcoin’s potential role as a unit of account. This opinion piece proposes that bitcoin has potential to provide a consistent unit of account for organisations to adopt, but also to assist them in making and measuring meaningful business developments. The paper draws from the business improvement philosophy of Theory of Constraints to propose that unit of account, particularly within high inflation environments, is critical to consider. An illustrative case of a well-known publicly traded company, Microstrategy, provides an example and logic for a company choosing to integrate bitcoin into a business. The paper also gives attention to how the adoption of bitcoin can promote the development of renewable energy infrastructure and provide staff with opportunities for personal development to support their well-being. Opportunities for further research are identified to explore the integration of bitcoin within a business as well as with Theory of Constraints.

Open access
Operations Management Techniques
Business Strategies and Innovation
Big Data and Business Intelligence
Original source
Jan 1, 2024·IFAC-PapersOnLine
0 cites
Inventory management for aging products with supply chain finance: the warehouse financing option

Beatrice Marchi, Lucio Zavanella, Simone Zanoni

For businesses specializing in ameliorating goods, such as seasoned cheese, traditional financing models pose unique challenges. Inventory financing relies heavily on past performance, often overlooking the inherent value increase associated with proper aging. This can lead to limited access to capital, hindering growth and operational stability. Warehouse financing emerges as a specialized solution specifically designed for businesses with maturing inventory. Lenders recognize the future value potential of these goods, offering secured loans based on anticipated market appreciation. This approach unlocks immediate cash flow, empowering businesses to cover operational costs, invest in expansion, or manage cash flow fluctuations. This study develops and discusses inventory problems for the specific class of "ameliorating" products, integrated with the warehouse financing technique, to combine the two topics and highlight their main features but above all their scientific and practical importance. The models proposed are focused on a decentralized scenario (single actor perspective) and a centralized scenario (supply chain perspective) to compare the optimal solution in terms of the aging period while maximizing the annual profit. Furthermore, from the supply chain perspective, a multi-supplier single-manufacturer supply chain is proposed with a deteriorating raw material (i.e., fresh milk). While cheese is a prime example, warehouse financing can benefit a diverse range of businesses dealing with ameliorating goods (such as wines, coffee, and aged spirits).

Open access
Advanced Manufacturing and Logistics Optimization
Quality and Supply Management
Operations Management Techniques
Original source
Jun 12, 2023·theses.fr (ABES)
0 cites
Incorporating the financial dimension in tactical production planning decisions

Pooya Hedayatinia

T his thesis explores the impact of financial decisions and contract design on operational performance in a decentralized supply chain.Specifically, the study focuses on two financial aspects: debt financing and option contracts.Debt financing increases operational risk, while option contracts are examined as a means of managing profit-risk.This study finds that option contracts are a valuable tool for mitigating the adverse effects of supply chain decentralization, especially under financial constraints.By transferring a portion of the demand risk between supply chain members, option contracts can improve whole system performance by reducing the inventory and bankruptcy risk.This study considers that option contracts are offered alongside traditional wholesale price contracts to improve overall and each member of supply chain performance.These contracts do not need to replace existing agreements, as they are already established and priced in the market.Rather, offering option contracts as an additional tool can be more advantageous.Retailers can utilize option contracts to manage their risk and increase their own profits by increasing inventory level, while suppliers can use them to absorb demand risk which allows them to enhance their profits.This thesis presents a comprehensive analysis of a simple decentralized supply chain that operates under an uncertain demand.Chapter 1 provides an overview of the essential components of this supply chain structure, followed by a critical review of the relevant literature on contracts that aim to enhance supply chain performance.This chapter also addresses the financial constraints problem associated with managing supply chains.Chapter 2 presents a published paper that scrutinizes the decision-making process of a newsvendor-style retailer, who determines inventory levels and selling prices of his products.The retailer is the key partner in this model who is facing the demand directly.This chapter specifically examines the impact of demand uncertainty and return policies on the retailer's profit maximizing behavior.Chapter 3 broadens the study's scope to whole supply chain and explore scenarios where the supplier offers additional option contracts to reduce the retailer's inventory risk and increase her own profitability.These models are examined in the context of financial limitation, including situations where the bank serves as a creditor to both supply chain partners or where the supplier offers trade credit to the retailer.In this structure, because of absence of bankruptcy cost, tax and perfect market assumption, bank financing does not affect the operational decisions.Thus, chapter 4 concentrates on put option contracts and incorporates bankruptcy costs into the model.At the end of this chapter, numerical experiments are presented and compatible with analytical results.i Overall, this thesis offers an in-depth examination of the complexities of managing decentralized supply chains with uncertain demand, while offering novel insights into the effectiveness of contract-based approaches in enhancing supply chain performance and reducing financial and operational risks.Conclusion discuss the results of this work and management insights that derives from this analysis.

Open access
Operations Management Techniques
Original source
Oct 24, 2022·BCP Business & Management
0 cites
Research on Cost Accounting Business Process Optimization of Construction Enterprises Based on FSSC

Jinyan Liu

Current infrastructure construction is the key of the national policy, along with the expansion of business areas, branch subsidiary is more, the traditional enterprise management system more difficult to adapt to the subsidiary, branch, distribution is more decentralized management needs of enterprise, the management of construction enterprises difficult to ascend, mainly reflected in operation of separation of goods. Financial sharing center is one of the methods to promote the integration of industry and finance and improve the efficiency of enterprise management. The cost accounting process is an important business process in the construction process. This paper optimizes the cost accounting business process of construction enterprises based on the financial sharing center, so as to improve the informatization and standardization level of construction enterprises, enhance the integration level of industry and finance, and improve the efficiency of cost management.

Open access
BIM and Construction Integration
Operations Management Techniques
Collaboration in agile enterprises
Original source
Jun 4, 2020·Journal of Operations Management
34 cites
Operations management writ large

Tyson R. Browning

Since the beginning, humans have worked, and many have sought to do so more productively. Although one can point to many earlier innovations in management, scientific management has its roots in mechanical engineering in the 1880s from the techniques of Frederick Taylor (Crainer, 2003; Drucker, 1993; Kanigel, 1997; Taylor, 1903, 1911). In a natural progression from Adam Smith (1776) and his predecessors, who observed the benefits of labor specialization, Taylor advocated for the separation of managers (not just supervisors, but planners and schedulers) from other workers, making management a technical discipline. He also sought to increase the productivity of workers and machinery by observing, measuring, and developing theories about the best ways of doing work. Although many of Taylor's specific recommendations have not endured, his scientific approach underlies much of the research output in the management academy, which established a scholarly perspective by the 1920s (the first business journal appeared in 1928) and began to flourish post-World War II. In a development that would not surprise Adam Smith, the management academy subsequently divided into specialized disciplines—such as strategy, leadership, entrepreneurship, marketing, human resources, and information systems—and drew in other relevant ones such as finance and accounting. Along the way, operations management (OM) research occurred under various monikers, including factory management, production management, industrial management, management science, operations research, and decision sciences. 1 To this day, and more so than other management disciplines, OM scholars work in academic departments with highly varied names and participate in a wide variety of professional societies and conferences with diverse emphases and perspectives. Meanwhile, relevant research on managing work has continued in the fields of industrial and mechanical engineering, as well as in engineering management. Over time, conceptions of the scopes and boundaries of these disciplines and nearby fields have evolved. So, what is the scope of the OM discipline now, at the 40th anniversary of the Journal of Operations Management (JOM)? This question is important to consider when determining what topics should fit into JOM, but it is also essential to the community of OM scholars. I suspect that some contemporary conceptions of the scope and extent of OM are too narrow. Herein, I advance a more generous view of OM, one that acknowledges the management of all of the work required to operate an enterprise 2 (and across supply chains)—a work-based view. In his famous book, Taylor (1911) stated that its ambitious purpose was “to show that the fundamental principles of scientific management are applicable to all kinds of human activities, from our simplest individual acts to the work of our great corporations.” Ironically, this pervasive view may have impeded the emergence of OM as a field, because, until the mid-1950s, many still equated OM with “virtually the entire field of industrial management,” and many OM textbooks included chapters on “personnel management, finance, marketing, organization and general management” (Buffa, 1980, p. 1). By 1980, on the first page of the inaugural issue of JOM, Buffa regarded OM as having finally emerged as “a functional field of management.” Ten years later, however, Meredith and Amoako-Gyampah (1990) noticed that many academicians affiliated with OM still had trouble defining its boundaries. As Hayes (2000, p. 105) later remarked, the discipline of OM does not have clear limits, because operations occur everywhere; they “encompass most of the resource-consuming and value-creating activities within a company.” Over the past 40 years, OM has taken on a wider view with respect to areas such as services, behavioral operations, sustainability, and supply chain management (SCM). Many in OM have embraced SCM especially—even though it is not just “within a company”—incorporating it into OM curricula or even rebranding their departments as SCM. Operations and supply chain management (OSCM) has become a common term. While this embrace represents a welcome increase in scope and level of analysis, it has also transferred some momentum and attention away from managing internal operations. How do our teaching materials define the discipline? Let us consider some examples. According to Jacobs and Chase (2017, p. 3), OSCM is “the design, operation, and improvement of the systems that create and deliver the firm's primary products and services,” and it involves acquiring and managing resources. Heizer and Render (2014, p. 4) defined OM as “the set of activities that creates value in the form of goods and services by transforming inputs into outputs.” These definitions include terms like “systems” and “set of activities” that imply processes of doing work—processes that require, transform, and add value to resources. Indeed, the concept of managing work relates closely to that of managing processes, a concept firmly embedded in OM. According to Swink et al. (2017, p. 1), OM “is the management of processes used to design, supply, produce, and deliver valuable goods and services to customers.” And Krajewski et al. (2013, p. 2) stated that OM “refers to the systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external customers.” Holweg, Davies, De Meyer, Lawson, and Schmenner (2018) advocated well for process theory as foundational to OM. Although OM 3 has expanded its scope since 1980, Hayes (2000) cautioned that OM scholars require focus and must impose limits on their own activities, because they must spend a good deal of their professional time on common ground. In search of a solution, Skinner pragmatically stated that OM is essentially what practicing operations managers care about, and about the challenges they face (Hayes, 2000). So, what do practicing operations managers care about, and what challenges do they face? I expect that there are many things of which I am unaware, but I will highlight two key considerations. First, OM is often represented in executive ranks by a chief operating officer (COO). What does a COO do? Where the COO position exists, this person is often the second-in-command after the chief executive officer (CEO) and in charge of implementing a firm's strategy. This is a large role, even in comparison to other C-level executives, and it spans multiple functional areas. “Often, companies turn responsibility for all areas of operations over to the COO—this typically includes production, marketing and sales, and research and development” (Bennett & Miles, 2006, p. 72). Executing a strategy requires marshaling resources and managing processes across the enterprise and beyond. This is no small role with no shortage of challenges, most of them cross-functional and cross-disciplinary. Does the current scope of OM research cover the full spectrum of these challenges? A second but related consideration pertains to the work and processes within a firm. What if we conceived of a set of processes representing all of the work done in an enterprise? Figure 1 gives a generic example, where the work divides into three categories and a dozen enterprise processes (EPs). Each EP is multifunctional—for example, “Develop Product/Service” properly involves designers, engineers, marketers, financers, accountants, producers, procurers, customer supporters, et al.—so the mapping from EPs to functions is not one-to-one. Figure 1 does not show all of the information and work products flowing among the EPs, although multiple, bilateral flows occur between each, as well as to and from external customers and suppliers. Many companies have their own version of this model, which goes by various names, such as process architecture or enterprise architecture, 4 and gets explained using various metaphors, such as the company genome or operating system. Typically, the COO owns the second leadership process, “Manage Company Operations,” which entails integrating and coordinating all of the other EPs. Whereas some may conceive of a broad definition of OM as encompassing just the “Core Value Processes,” a COO must furthermore ensure that all of the firm's “Enabling Processes” are appropriately integrated into the whole. Indeed, the COO's challenge is to streamline and synchronize the flow of inputs and outputs throughout the company's operating system. With the EPs as the vehicle, the COO drives the company toward its chosen destination (its strategy). The COO is responsible for integrating and coordinating practically all of the work done within the enterprise, and its interactions with external suppliers and customers. The responses have always been along the lines of “who knows?” Clearly, with the scale and complexity of contemporary operations, practicing operations managers face some immense challenges. Addressing them will require taking a larger view of work, its results, and the processes that assimilate them in enterprises. The process perspective is essential, but it could benefit from expanding in at least five ways. First, as discussed above, all EPs—not just “Produce and Distribute Product/Service”—require attention, visibility, integration, coordination, synchronization, management, and improvement. This will require approaching some other disciplines (e.g., marketing, sales, engineering, finance, accounting, information technologies, and human resources) from a work-activity- and work-product-based perspective, to understand the flow of the actions and interactions required to transform valuable inputs into more valuable outputs in their areas. This is not intended to usurp their work or invade their domains, but rather to integrate with it, because that is sorely needed, and who better to do it than us? As Buffa (1980, p. 2) stated, “we have seldom attempted to deal with interfunctional relationships, though I feel that we do this as well or better than our colleagues in other functional disciplines.” JOM's founding editor Lee Krajewski noted, “Thinking of operations management issues from the perspective of their relationships to the entire enterprise saved the field in the 1980s” (Meredith, Krajewski, Hill, & Handfield, 2002, p. 4). We can view OM from a COO's perspective, as the integration, synchronization, and management of most processes across the entire enterprise. Second, some conceive of processes only as formal approaches to be followed, rather than as an objective, observer-independent reality. Processes exist even when they have not been mapped, modeled, or standardized. I tell my students that, in their working careers, if they are ever asked, “Do you have a process for that?,” to always say “yes”—because if work is being done and results are being produced, then there is a way that is happening. That way may not be documented, efficient, effective, or consistent, but it exists. The process is out there. Working processes need to be discovered, described, and understood before they can be improved, controlled, and prescribed. Quite a bit of work is needed merely to describe some of the important activities, practices, processes, and operating systems utilized in diverse organizations. Only then can we begin to sink our teeth into developing better theories about how best to manage them. Third, we need to investigate processes across the full continuum of work, from purely repetitive tasks like mass production to unique, one-time, novel tasks (e.g., some projects). All types of work break down into a network of related activities (i.e., a process) that is supposed to yield a result of value. Yet, I still see some making a false dichotomy between projects and processes. Of course, there are differences. Project processes often entail a flow of information rather than physical components. And project processes should be analyzed differently than repetitive processes—for example, with throughput time (critical path) rather than capacity (bottleneck) as the primary constraint—but both may be modeled as activity networks (Adler, Mandelbaum, Nguyen, & Schwerer, 1995; Browning & Ramasesh, 2007). It would be useful to develop a more unified theory of managing workflows across various kinds of process architectures. Fourth, OM scholars tend to focus on existing, mature, steady-state operational systems. Most give little attention to the genesis of such systems. How should operations begin and grow, from entrepreneurial startups to mature enterprises? What process architectures and operating systems make sense for a small, fast-moving startup; a stable, 50-person business; a growing, 200-person organization; and so on? What does OM contribute to making new ventures more efficient, effective, and likely to succeed? OM scholars could work with entrepreneurship scholars and practitioners to understand the needs, structures, and flows of work at varied scales and evolutionary rates. Fifth, to what extent should the process perspective—indeed, even OM theory—extend toward the “micro” level of individual workers? For example, self-productivity guru David Allen's book Getting Things Done (Allen, 2001) discusses how to manage personal activities, projects, and workflows. Should OM theory guide and inform individual work (and vice versa) as well as companies and supply chains? That was certainly part of Taylor's stated ambition for his 1911 book (q.v., “from our simplest individual acts”), yet much of the research on the management of work at the individual level seems to occur outside of the OM discipline. For these reasons, I see room to expand OM's process perspective in macro and micro directions. I see OM broadly as managing work to produce valuable results. Expanding this a bit, we could state that OM entails managing work, using resources and tools, to produce results (physical or digital products, processes, and/or services), all with particular goals. Each of these items—work, resources/tools, results, and goals—as well as the organizations of people involved—is a kind of system (Browning, Fricke, & Negele, 2006). Figure 2 depicts the situation. OM tends to focus on the process, the system of work actions and interactions (often including the resources and tools employed), but this is merely the nexus of the systems that execute (organizations of people with behaviors), emerge from (result), and guide (goals) that process—all of which are enmeshed in a context/environment. 5 Each of these systems merits the attention of OM scholars, and certainly the implications of the systems' interactions and coevolution would help generate more powerful and integrative theories. We must double down on Chase's (1980, p. 12) admonition to study broader, system-wide issues. (His point at the time was merely to include people as well as equipment, but the intent is easily expanded.) For example, a firm's capabilities to produce particular kinds of results are likely due to appropriate configurations of people, processes, and tools. Improved operations require much more than better, faster workers and equipment, because how activities and resources are organized and managed makes a huge difference (Schmenner, 2015). 6 We must consider operations as complex, multilayered networks of processes connected to people, tools, results, goals, and contexts—sometimes with decentralized controls—and even facilities, firms, and to OM to such as operations, and other and and services that expanding of across such areas will require working with other disciplines, including management, information engineering, and so in OM that as an or the is that important topics will be with or For example, should of be done only by management scholars (e.g., & rather than OM OM research often outside the OM example, and study of work science, industrial and other areas of management are processes, time management, project management, management, and many other such topics that well within the of OM. of the from contemporary organizations in and information systems scholars may be doing a better of useful about OM issues from these Hayes (2000, p. that the discipline of OM to a that people outside the field of OM doing our many of the topics we have our was more must integrate EPs across functions in can we do the in our own we of our management rather than merely a false sense of past other & OM scholars should the on effective, how can we What should our and focus a practicing operations care about of a when so many practitioners are too to care about some things that they I that we can our view of OM focus on the management of work, a work-based view. in processes, and as a of be more as discussed A process should a result of value to its and how to in process and/or on the of value in a particular which the not entails the value by an the purpose and of good a of of OM on the of operations research, the founding of for the into OM (Buffa, 1980, p. we should expand our view of the work to be The of work to as more and more contemporary operations work. According to p. is the only The of have not but they have become He goes on to state that our challenge is to increase the of work. This in well with the concept of processes and information as has production processes over the past will most likely transform work processes over the of this These a of research For example, as with factory will too as their to process improvement are a processes at the of and How do and relationships in workflows How should the work of a as the one by the be and managed for and What innovations are in work to these types of well within a broad view of that includes areas such as process will be relevant to practicing and operations With this broad of OM as managing work to produce valuable results, what of management are not we the of in the management we would be to on the of the other departments in business While we to in integrative research, it could focus on how work flows to and from the activities in strategy, marketing, sales, human resources, finance, accounting, and so than on how activities occur OM theory useful on the and of such a COO the role in a or OM focus more on how all the of an enterprise fit rather than on the of course, such as production, and What work products and results do various activities contribute to an enterprise, and what make them more or on we not only in but in the academy as How do organizations and supply How do they And how does this to better I have defined OM broadly as managing work to produce valuable results. The point of this is not to for taking Taylor's or about scientific management to the am I an OM perspective where and managing work is not the of is still of room for our disciplines in the academy to make their work is and to it within and across organization or or and supply all managers must that down What work should be is it What should its result How to do Where to do or what should do should it and How do we what we need to do the many the and of resources to appropriate results even more Meanwhile, we face the of and of both and and productivity must not be to become in benefits to some It is essential to consider not just their on and and but also their appropriate in to and respect for This will require to (e.g., et and of value. Indeed, OM is a more than merely and managing suppliers. OM is an discipline with no shortage of and challenges to so will require integrating across other management disciplines in a more way, and taking on more of the of a The of this is to our community to more broadly about the challenges and A work-based view gives and focus to these it to things an efficient, effective, consistent, and is no better approach than

Complex Systems and Decision Making
Innovation and Knowledge Management
Operations Management Techniques
Original source
Oct 18, 2018·International Journal of Service Science Management Engineering and Technology
13 cites
Critical Thinking of Human Resources in the Goal

Brian J. Galli

Recently, changes within the business industry have led to human resource management (HRM) positions and structures being reconsidered. Human resources (HR) used to be centralized, but the constant changes to organizational culture has caused HR to become decentralized. The HR operations have been incorporated into other departments, as well. Now, HRM is essential to business processes that mirror other departments, such as accounting and finance, but HR is still centralized in specialized areas, such as recruitment and compensation. Examining Goldratt & Cox's “The Goal” reveals its involvement with HRM. This study evaluates the implication of HRM on a business, its relationship to the Theory of Constraints (TOC), and the ways in which these concepts can aid a business in reaching its main objective.

2 source records
Operations Management Techniques
Organizational Management and Leadership
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