User Interaction for NFTs (Non-fungible Tokens) is gaining increasing attention. Although NFTs have been traditionally single-use and monolithic, recent applications aim to connect multimodal interaction with human behavior. This paper reviews the related technological approaches and business practices in NFT art. We highlight that multimodal interaction is a currently under-studied issue in mainstream NFT art, and conjecture that multimodal interaction is a crucial enabler for decentralization in the NFT community. We present a continuum theory and propose a framework combining a bottom-up approach with AI multimodal process. Through this framework, we put forward integrating human behavior data into generative NFT units, as "multimodal interactive NFT." Our work displays the possibilities of NFTs in the art world, beyond the traditional 2D and 3D static content.
Mehmet Aydın Baytaş, Amos Cappellaro, Ylva Fernaeus
Non-fungible tokens (NFTs) have been a defining trend for design, technology, and business in 2021. The value, legitimacy, and utility of NFTs is disputed: proponents highlight revolutionary economic and cultural potentials of an open, secure, and immutable ownership database, while opponents are displeased by the environmental issues and abundant wrongdoing in the ecosystem. Nevertheless, the phenomenon is relevant to HCI, and signifies important developments for future interactive products. To better understand the NFT phenomenon, and to inform future HCI research and design, we investigated the stakeholders in the NFT ecosystem and relations between them. Based on open data we mined from the social news website Hacker News, we contribute the first data-backed model of stakeholders in the NFT ecosystem. The model reveals a nuanced account of the outlooks of creators, owners, and technologists; identifies investment firms and auction houses as arbiters of knowledge and value; and presents implications for future research.
In the age of machine learning, cryptocurrency mining, and seemingly infinite data storage capacity enabled by cloud computing, the environmental costs of ubiquitous computing in modern life are obscured by the sheer complexity of infrastructures and supply chains involved in even the simplest of digital transactions. How does computation contribute to the warming of the planet? As information technology (IT) capacity demands continue to trend upward, what are some of the ecological obstacles that must be overcome to accommodate an ever-expanding, carbon-hungry Cloud? How do these material impacts play out in everyday life, behind the scenes, where servers, fiber optic cables, and technicians facilitate cloud services? This case study draws on firsthand ethnographic research in data centersâsprawling libraries of computer servers that facilitate everything from email to commerceâto identify some of the far-reaching and tangled environmental impacts of computation and data-storage infrastructures. It surveys a range of empirical accounts of server technicians to illustrate on-the-ground examples of material and ecological factors that permeate everyday life in the Cloud. These examples include air conditioning and thermal management, water cycling, and the disposal of e-waste. By attending to the culture of workplace practice and the behaviors and training of technicians in data centers, this case study reveals that the Cloud is not fully automated, nor is it hyperrational; emotion, instinct, and human judgment are enlisted to keep servers running. This case study closes with a speculative vignette that scales up from various local impacts to a planetary framework, sketching some of the particular ways that computation contributes to climate change and the Anthropocene.
Dave Murray-Rust, Chris Elsden, Bettina Nissen, Ella Tallyn · 6 authors
This paper presents an annotated portfolio of projects that seek to understand and communicate the social and societal implications of blockchains, distributed ledgers and smart contracts. These complex technologies rely on human and technical factors to deliver cryptocurrencies, shared computation and trustless protocols but have a secondary benefit in providing a moment to re-think many aspects of society, and imagine alternative possibilities. The projects use design and HCI methods to relate blockchains to a range of topics, including global supply chains, delivery infrastructure, smart grids, volunteering and charitable giving, through engaging publics, exploring ideas and speculating on possible futures. Based on an extensive annotated portfolio we draw out learning for the design of blockchain systems, broadening participation and surfacing questions around imaginaries, social implications and engagement with new technology. This paints a comprehensive picture of how HCI and design can shape understandings of the future of complex technologies.
Michael Froehlich, Maurizio Raphael Wagenhaus, Albrecht Schmidt, Florian Alt
Cryptocurrencies have increasingly gained interest in practice and research alike. Current research in the HCI community predominantly focuses on understanding the behavior of existing cryptocurrency users. Little attention has been given to early users and the challenges they encounter. However, understanding how interfaces of cryptocurrency systems support, impede, or even prevent adoption through new users is essential to develop better, more inclusive solutions. To close this gap, we conducted a user study (n=34) exploring challenges first-time cryptocurrency users face. Our analysis reveals that even popular wallets are not designed for novice users’ needs, stopping them when they would be ready to engage with the technology. We identify multiple challenges ranging from general user interface issues to finance and cryptocurrency-specific ones. We argue that these challenges can and should be addressed by the HCI community and present implications for building better cryptocurrency systems for novice users.
Nazlı Cila, Gabriele Ferri, Martijn de Waal, Inte Gloerich · 5 authors
This paper addresses the design dilemmas that arise when distributed ledger technologies (DLT) are to be applied in the governance of artificial material commons. DLTs, such as blockchain, are often presented as enabling technologies for self-governing communities, provided by their consensus mechanisms, transparent administration, and incentives for collaboration and cooperation. Yet, these affordances may also undermine public values such as privacy and displace human agency in governance procedures. In this paper, the conflicts regarding the governance of communities which collectively manage and produce a commons are discussed through the case of a fictional energy community. Three mechanisms are identified in this process: tracking use of and contributions to the commons; managing resources, and negotiating the underlying rule sets and user rights. Our effort is aimed at contributing to the HCI community by introducing a framework of three mechanisms and six design dilemmas that can aid in balancing conflicting values in the design of local platforms for commons-based resource management.
The envisioned embracing of thriving knowledge societies is increasingly compromised by threatening perceptions of information overload, attention poverty, opportunity divides, and career fears. This paper traces the roots of these symptoms back to causes of information entropy and structural holes, invisible private and undiscoverable public knowledge which characterize the sad state of our current knowledge management and creation practices. As part of an ongoing design science research and prototyping project, the article's (neg)entropic perspectives complement a succession of prior multi-disciplinary publications. Looking forward, it proposes a novel decentralized generative knowledge management approach that prioritizes the capacity development of autonomous individual knowledge workers not at the expense of traditional organizational knowledge management systems but as a viable means to foster their fruitful co-evolution. The article, thus, informs relevant stakeholders about the current unsustainable status quo inhibiting knowledge workers; it presents viable remedial options (as a prerequisite for creating the respective future generative Knowledge Management (KM) reality) to afford a sustainable solution with the generative potential to evolve into a prospective general-purpose technology.
Open access
Personal Information Management and User Behavior
Innovative Human-Technology Interaction
Innovative Approaches in Technology and Social Development
This paper explores the role of metaphors in the production of re-descriptions of the world within the framework of technological design processes. Drawing on a collaborative ethnography with the Economic Space Agency (ECSA), a start-up developing post-blockchain technology, this paper illustrates how metaphors mimic the toponymy of decentralized material infrastructures, while simultaneously pushing forward ‘posthuman’ values that are expected to become fixated through software. Through an analysis of a ‘collection’ of metaphors produced by ECSA, this paper sheds light on the work performed by specific vocabularies, within technological communities, in shaping a symbiotic relationship between futuristic politics and material culture.
In this position paper we discuss the methodological challenges associated with engaging citizens, publics and research participants in speculations around future socio-technical systems. We focus on distributed autonomous organizations and associated smart contracting and distributed ledger technologies as an example of such systems. Drawing on our prior work on Speculative Enactments, we highlight the potential value of speculative approaches to engaging people in the design of DAOs that (i) have clear consequentiality for participants, (ii) illustrate scenarios of the future mundane involving these technologies, and (iii) give opportunities for participants to co-construct speculations. We suggest these as provocative starting points to conducting future participatory and speculative design research on DAOs, and to promote discussion with workshop attendees.
This workshop aims to develop an agenda within the CHI community to address the emergence of blockchain, or distributed ledger technologies (DLTs). As blockchains emerge as a general purpose technology, with applications well beyond cryptocurrencies, DLTs present exciting challenges and opportunities for developing new ways for people and things to transact, collaborate, organize and identify themselves. Requiring interdisciplinary skills and thinking, the field of HCI is well placed to contribute to the research and development of this technology. This workshop will build a community for human-centred researchers and practitioners to present studies, critiques, design-led work, and visions of blockchain applications.
Bettina Nissen, Larissa Pschetz, Dave Murray-Rust, Hadi Mehrpouya · 6 authors
Design and HCI researchers are increasingly working with complex digital infrastructures, such as cryptocurrencies, distributed ledgers and smart contracts. These technologies will have a profound impact on digital systems and their audiences. However, given their emergent nature and technical complexity, involving non-specialists in the design of applications that employ these technologies is challenging. In this paper, we discuss these challenges and present GeoCoin, a location-based platform for embodied learning and speculative ideating with smart contracts. In collaborative workshops with GeoCoin, participants engaged with location-based smart contracts, using the platform to explore digital 'debit' and 'credit' zones in the city. These exercises led to the design of diverse distributed-ledger applications, for time-limited financial unions, participatory budgeting, and humanitarian aid. These results contribute to the HCI community by demonstrating how an experiential prototype can support understanding of the complexities behind new digital infrastructures and facilitate participant engagement in ideation and design processes.
After its first prominent application as part of the digital currency Bitcoin, blockchain technology is gaining in popularity. It comprises a chain of blocks (the ledger) that provides a secure, immutable and auditable list of ordered records. Using both cryptography and a distributed database, once a block is recorded, it can no longer be changed. In Bitcoin's case, the ledger contains the history of all currency transactions. This paper offers a critical overview of the blockchain technology for an interaction design audience, in three parts: (1) The principles making block-chain technology possible are briefly explained using examples. (2) Specific cases such as food provenance and supply chain tracing, are used to illustrate both the wide array of possible applications and the profound implications of blockchain technology. (3) Opportunities and challenges for HCI and interaction design are discussed in the form of a nascent research agenda.
This proposal is to exhibit the work named Crypto Heater which is part of a design fiction [c.f 1,5,8:30] series intended to explore a near future world in which cryptographic currencies such as Bitcoin [6] have become commonplace. This work opens up space for discussion about the activities of the distributed peer-to-peer network of so-called "miners" that ensure the security of the Bitcoin network and regulate the supply of new currency in the Bitcoin economy. The physical part of the work (the heater itself) is set within a fictional near-future reality. In this reality, Bitcoin has become central to our financial service industry, and "mining" in domestic settings is promoted by the government, as a means of heating our homes and to ensure security of the network. A "story world" is constructed using devices such as promotional materials from the UK Government's Ministry of Crypto Currency; technical specifications; customer testimonials; and the heater itself. The main element of the exhibit is a fully working Crypto Heater prototype. This device is (in the fictional world, and the real world) part of the distributed network of Bitcoin miners. Through computation, it converts electrical energy into cryptographic currency. Uniquely Crypto Heater dissipates the heat energy (a by-product of the computational effort required to be a Bitcoin miner) through a standard household radiator. By offsetting the value of the cryptographic currency produced, against the cost of electricity used, the heater provides subsidized domestic heating.
An app called Cheers, which lets one tip any musician in the world using bitcoins is featured. It uses one's smartphone to recognize the audio signature of the music one is listening to--its this that gets one's tip to the artist. The app also let's one manually tip any artist one like. Tips can be between 20 cents and $2 worth of bitcoins