Pablo Guerrero Sánchez, Augusto Renato Pérez Mayo, Nohemà Roque Nieto
The adoption of central bank-issued digital currencies introduces significant risks, such as misuse, international distrust, and financial contagion. These dynamics generate higher levels of uncertainty and volatility in the short term, which influences the ability of organizations to develop resilient innovation. These factors especially affect the flexible management of supply chains and the agile integration of B2B processes, impacting SMEs differently according to their innovation models. Likewise, digital currencies and the digitalization of the economic environment function as elements that can reduce or intensify operational turbulence, depending on the degree of organizational maturity. Decision-making and business performance are influenced by e-commerce, digital business intensity, and organizational agility. These effects vary between sectors: agriculture, manufacturing and services show unequal capacities to adapt and respond to a digital market in constant transformation. Together, these factors determine the ability of companies to manage uncertainty and take advantage of the opportunities of the digital economy.