Yaning Zhang, Wei Shao, Mai Nguyen, Kun Zhang ¡ 5 authors
ABSTRACT Destinations are increasingly adopting NonâFungible Tokens (NFTs) as innovative tools for brand communication and visitor engagement in digital tourism contexts. Drawing on Construal Level Theory (CLT), we examine how the anthropomorphic (ANT) design of NFT characters influences tourists' impulsive travel intentions and whether customization strengthens this effect. In two online experiments, we tested a sequential mediation model linking ANT to impulsive travel intention through psychological distance (PD) and perceived playfulness. The results show that highly anthropomorphic NFT characters increase psychological proximity, which subsequently increases impulsive travel intentions. Moreover, customization significantly strengthens this indirect effect. This study extends research on digital destination marketing while offering practical guidance for designing effective NFTâbased tourism strategies.