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Aug 24, 2026¡INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH
0 cites
HRM Practices, Workplace Bullying and Turnover Intention: The Roles of Employee Engagement and Perceived Support

Gadi Dung Paul

This study investigated the relationships between human resource management (HRM) practices, workplace bullying, work engagement, perceived organizational and supervisor support, and turnover intention among academic staff in Nigeria’s top 10 public universities. Grounded in the Job Demands-Resources (JD-R) model and Social Exchange Theory, the research examined both the direct and indirect pathways affecting turnover intention. Data were collected using purposive sampling from full-time, part-time, contract, and visiting lecturers via structured questionnaires, with a final sample size of 126 respondents determined through G*Power analysis. Structural Equation Modelling (SEM) using Smart PLS (v4.1.3) revealed that workplace bullying significantly increased turnover intention and negatively influenced work engagement. HRM practices did not have a significant direct effect on engagement but had an indirect effect through engagement on turnover intention. Work engagement emerged as a significant mediator in the relationships between HRM practices, workplace bullying, and turnover intention. Furthermore, perceived supervisor support significantly moderated the relationship between work engagement and turnover intention, while perceived organizational support did not. The study concludes that while HRM practices alone may not directly boost engagement, their indirect influence through engagement is valuable for reducing turnover intention. Conversely, workplace bullying remains a strong risk factor for disengagement and staff attrition. Theoretically, the study advances the JD-R model by incorporating workplace stressors and support mechanisms. Practically, it emphasizes the need for targeted HR interventions, antibullying policies, and supportive supervisory relationships to enhance academic staff retention in the Nigerian public university system.

Open access
Cyberloafing and Workplace Behavior
Workplace Violence and Bullying
Job Satisfaction and Organizational Behavior
Original source
Jan 1, 2026¡SSRN Electronic Journal
0 cites
Benefits of Distributed Leadership in Organizations: A Systematic Literature Review

Winfred Ayanga, RĂłbert Magda

This paper examines the organizational benefits of Distributed Leadership (DL) through a systematic literature review. DL has gained wide international traction as organizations move away from concentrated, single-leader models toward decentralized and participatory approaches to managing increasingly complex environments.The selected study used here were selectively and carefully analysed using mostly the thematic analysis in ordere to identify the recurring patterns and evidence regarding the benefits of DL in the leadership of organisations. While DL is generally regarded to be beneficial for organizational performance, the specific mechanisms through which these benefits are being produced remain scattered all across disciplinary literatures that are rarely engaged to one another. Anchored in Distributed Leadership theory (Spillane, 2006) and Gunter's (2005) model of Distributed Leadership, this review systematically searched, screened, and thematically synthesized peer-reviewed journal articles, academic books, and credible scholarly databases published between 2005 and 2026. Following a defined search strategy and explicit eligibility criteria, 28 sources met the inclusion criteria and were retained for thematic synthesis. The review finds that DL strengthens organizational performance and efficiency chiefly by empowering employees, enabling autonomous team decision-making, reducing workplace anxiety, promoting psychological safety, building trust and engagement, strengthening accountability, and fostering innovation and diversity of thought. These benefits recur across education, healthcare, and corporate settings, and across geographically diverse contexts, suggesting that DL's underlying mechanisms of shared authority, relational trust, and distributed accountability operate consistently regardless of sector. The review recommends that organizations invest in structured managerial training on Distributed Leadership to support its effective implementation.

Open access
Organizational Leadership and Management Strategies
University-Industry-Government Innovation Models
Job Satisfaction and Organizational Behavior
Original source
Dec 18, 2025¡Journal of Cultural Analysis and Social Change
0 cites
The Influence of Performance-Based Reward Systems and Decision Decentralization on Human Resource Management Innovation in the Local Government of Makassar City, South Sulawesi Province

Hotnier Sipahutar, Marsono Marsono, Ahyar Ari Gayo, Slamet RT Susilo ¡ 7 authors

This study aims to analyze the influence of performance-based reward systems and decision decentralization on innovation in human resource management. In an era of increasingly dynamic global competition, organizations are required not only to carry out HRM functions efficiently but also to adopt innovative approaches to address challenges posed by the work environment, technology, and employee expectations. A performance-based reward system, which directly links rewards to individual or team performance, can motivate employees to engage in innovative behavior, while decision decentralization allows for faster decision-making and greater responsiveness to local needs. This study used a quantitative approach with a survey method to collect data from structural and functional officials in six Makassar City government agencies that implement a performance-based reward system and decision decentralization. The results indicate that both variables have a positive effect on HRM innovation, both separately and simultaneously. These findings provide theoretical and practical insights into the importance of integrating a fair and transparent reward system with a more autonomous decision-making structure in encouraging innovation in human resource management. Policies that encourage these two elements can strengthen competitive advantage and organizational performance.

Open access
AI and HR Technologies
Employee Performance and Management
Job Satisfaction and Organizational Behavior
Original source
Aug 24, 2022¡Frontiers in Psychology
7 cites
Impact of psychological contract breach on firm’s innovative performance: A moderated mediation model

Zhang Lizhe

Organizations are seeking ways to be more competitive in the market. Globalization also paves the way for additional challenges for firms to compete in today's knowledge-based economy and competitive corporate settings. The psychological contract breach (PCB) of employees could be a possible reason to slow down the firm's innovative performance. Based on the social exchange theory, the present study assumes that a PCB negatively affects a firm's innovative performance. The present study also assessed the mediating role of knowledge hiding (KH) and moral disengagement (MD) in the relationship between PCB and a firm's innovative performance. This study also attempts to check the moderating role of perceived supervisor support (PSS) in the relationship between PCB and KH and between PCB and MD. For empirical investigation, the present study collected the data from 303 employees of various textile organizations in china through a structured questionnaire method using a convenient sampling technique. The present study applied partial least square structural equation modeling for empirical analyses using Smart PLS software. The present study revealed that a PCB does not directly influence a firm's innovative performance. However, the results confirmed that KH negatively mediates the relationship between PCB and a firm's innovative performance. On the other hand, results also confirmed that MD negatively mediates the relationship between PCB and a firm's innovative performance. The finding also acknowledged that the PSS does not moderate the relationship between PCB and KH. Additionally, the findings confirmed that PSS positively moderates the relationship between PCB and moral disengagement. The present study offers important practical, theoretical, and managerial implications.

Open access
Job Satisfaction and Organizational Behavior
Cyberloafing and Workplace Behavior
Workplace Violence and Bullying
Original source
Dec 22, 2021¡PSU Research Review
13 cites
Psychological contract breach moderates job satisfaction–citizenship behaviour relationship

Samuel Koomson

Purpose This study finds out if a satisfied physician will show citizenship behaviour (OCB) in a work environment where psychological contract breach (PCB) exist. Design/methodology/approach Quantitative data from 214 physicians across 26 health-care units were analysed. Research philosophy was positivism, research design was explanatory and study design was cross-sectional. Preliminary tests were conducted. Reflective measurement and structural models were examined. PLS algorithm tool and bootstrapping procedure were utilised. Control variables were sex, age, employment type and tenure. A significant level was set at 5%. Smart PLS 2.0M.3 software was employed. Findings The scientist found support for a significant moderating effect of PCB on the nexus between job satisfaction (JST) and OCB, such that PCB demoralised a satisfied physician in showing OCB. In contrast, a fulfilled psychological contract motivated satisfied physicians to exhibit OCB. Practical implications PCB, if not addressed, may lead satisfied physicians to show low OCB, which has devastating effects for health-care organisations and their patients. Creating balanced, fulfilled and harmonious relationship within physicians will transform the workplace into a more meaningful and purposeful atmosphere. Originality/value This study offers empirical health-care literature on the moderating effect of PCB, a psychosocial stressor, on the direct relationship between JST and OCB, integrating and lengthening the social exchange theory, resource-based theory and activation theory.

Open access
Job Satisfaction and Organizational Behavior
Workplace Health and Well-being
Healthcare professionals’ stress and burnout
Original source
Jun 17, 2021¡PSU Research Review
15 cites
Openness to experience moderates psychological contract breach–job satisfaction tie-in

Abigail Opoku Mensah, Samuel Koomson

Purpose This paper aims to assess the tie-in between psychological contract breach (PCB) and job satisfaction (JST) amongst medical doctors (MDs) working in two stress-prone regions of Ghana, and further analyses the moderating effect of openness to experience (OPE) on this tie-in. Design/methodology/approach Responses from 214 MDs were analysed. Questionnaires were self-administered. Research philosophy was positivism, research approach was quantitative, research design was explanatory and study design was cross-sectional. Test of normality, Kaiser-Meyer-Olkin measure of sampling adequacy and Bartlett’s test of sphericity were applied. Both reflective measurement and structural models were assessed. Path coefficients were analysed using partial least squares (PLS) algorithm tool and moderation effect was conducted using the product indicator approach. Control variables were sex ( GEN1 ), age ( GEN2 ), employment type ( GEN3 ) and tenure ( GEN1 ). A significant level was set at 5%. Smart PLS 2.0 M.3 software was used. Findings The analysts found support for a significant moderating effect of OPE on the tie between PCB and JST, such that the consequences of PCB on JST was minimised for MDs who scored high on OPE trait. Practical implications PCB, if not addressed, may lead MDs to be less satisfied with their jobs. In stress-prone health zones where PCB exists, MDs who are inspired, creative, self-sufficient, experimenting and visionary are more likely to be satisfied with their job. Originality/value This study offers health-care literature on the moderating role of OPE personality dimension on the bond between PCB and JST, using PLS-structural equations modelling, which is a superior and robust analytical tool.

Open access
Job Satisfaction and Organizational Behavior
Healthcare professionals’ stress and burnout
Employment and Welfare Studies
Original source
Jan 1, 2021¡Cogent Business & Management
26 cites
Examining the mediating-moderating role of psychological contract breach and abusive supervision on employee well-being in banking sector

Saba Gulzar, Nadia Ayub, Zuhair Abbas

Previous research rarely examined the antecedents of employee well-being with the interactive effect of abusive supervision and mediating impact of psychological contract breach especially in the developing country context. Drawing upon the social exchange theory, this study attempts to bridge a research gap by investigating work engagement, work–life balance, and turnover intention with employee well-being directly and through the moderating and mediation effects of abusive supervision and psychological contract breach. To validate these relationships, 208 employees who are working in banks of Pakistan were investigated, through a survey-based questionnaire. The Smart PLS 3.0 was employed to measure the association and test the hypotheses in which structural equation modelling played a role in checking the relationships among variables. The results demonstrate that work engagement, work–life balance, and turnover intention directly affect employee well-being. This study also found that psychological contract breach has a partial mediation effect between work engagement, work–life balance, turnover intention, and abusive supervision with employee well-being. Additionally, this study shows that abusive supervision has a moderating impact between psychological contract breach and employee well-being. This study contributes to the literature and body of knowledge in human resource management and organizational behaviour. This study helps to better understanding employee well-being at micro-level in a service sector especially in developing country context (Pakistan). Finally, this study helps managers to express their feedback, suggestions, and interaction with employees.

Open access
Job Satisfaction and Organizational Behavior
Workaholism, burnout, and well-being
Cyberloafing and Workplace Behavior
Original source
Jan 1, 2020¡Journal of Human Resource Management
5 cites
The Influence of Human Resource Practices on Job Satisfaction in Decentralized Health Service Delivery: A Case of Shinyanga Region in Tanzania

Lazaro Alman Kisumbe, Lameck Yusuph Mashala

The study examined the influence of Human Resource (HR) practices on job satisfaction in the decentralized health service delivery in Shinyanga region, Tanzania. The influence of HR practices on job satisfaction is vastly examined by different scholars. Their findings revealed mixed results ranging from significant positive to adverse influence on job satisfaction. Thus, to bridge the knowledge gap, this study examined the specific HR practices in the specific area context. The specific HR practices tested in this study included human resource planning (HRP), supervision, performance appraisal, training and compensation. The region was selected because over different periods of time, it experienced unsatisfactory performance in health service delivery. This was reflected by inability of the region to attain 50% of the Mellenium Development Goals related to health and lowest achievements in health service delivery as reflected in the preparatory stage in launching the Results Based Financing in which the region ranked the last in the then 21 regions of the country. An explanatory Survey research design with mixed research approach was employed for the study. The survey data were collected from 287 respondents and supplemented by the qualitative data. The study found that all the five HR practices had some chances on job satisfaction. However, HRP and supervision revealed significant chances of having job satisfaction implying that they were effectively undertaken. Nevertheless, these practices were constrained by the ineffective employees’ participation in HRP and the inability of the Council Health Management Teams (CHMTs) to provide supportive supervision in health facilities. It was thus recommended to enhance employees’ participation in HRP and supervision for improving job satisfaction. Likewise, it is also important for the facilities to continuously appraise human resource performance and use the results in making human resource decisions.

Open access
Job Satisfaction and Organizational Behavior
Customer Service Quality and Loyalty
Original source
Dec 12, 2018¡Sustainability
25 cites
Investigating the Role of Psychological Contract Breach, Political Skill and Work Ethic on Perceived Politics and Job Attitudes Relationships: A Case of Higher Education in Pakistan

Hira Salah ud din Khan, Zhiqiang Ma, Mohammed Abubakari Sadick, Abdul‐Aziz Ibn Musah

This study aims to investigate how a Psychological contract breach can mediate the relationship between perceptions of organizational politics and job attitudes and how political skill and work ethic can influence the negative association between perceptions of organizational politics and job attitudes. A systematic sampling method was used with a sampling size of 310 faculty members of public sector universities of Pakistan. Data were analyzed by using partial least squares structural equations modeling PLS-SEM to test the hypotheses by Smart PLS software. The findings revealed that the perception of politics is significantly and negatively related to job attitudes and indirectly through psychological contract breach. Moreover, the results indicated a significant moderating effect of work ethic on the relationship between the perception of politics and job attitudes. However, political skill did not moderate the relationship between perceptions of organizational politics and job attitudes. Moreover, research implications and limitations are elucidated.

Open access
Job Satisfaction and Organizational Behavior
Cyberloafing and Workplace Behavior
Workplace Violence and Bullying
Original source