Blockchain and public service delivery: a lifetime cross-referenced model for e-government

Abstract

The article presents the results of field studies, analysing the perspectives of blockchain developers on decentralised service delivery and elaborating on unique algorithms for lifetime ledgers to reliably and safely record e-government transactions in an intrinsically cross-referenced manner. New interesting technological niches of service delivery and emerging models of related data management in the industry were proposed and further elaborated such as the generation of unique lifetime personal data profiles, blockchain-driven cross-referencing of e-government metadata, parallel maintenance of serviceable ledgers for data identifiers and phenomena of blockchain ‘black holes’ to ensure reliable protection of important public, corporate and civic information.