Blockchain Technology as a Support Infrastructure in E-Government Evolution at Dubai Economic Department

Abstract

World is experiencing revolution with the proliferation of technologies like blockchain, artificial intelligence, IOT, and cloud computing in our lives. This study explores Dubai Economic Department's (DED) electronic government (e-government) stages of integrating emerging technologies as its contribution in creating a smarter city. Our findings suggest that blockchain technology can be used as a platform to transform the e-business operating models in order to offer fully integrated services and to enforce common business rules. It can help governments in making processes simpler, faster and secure. It can be used for syncing of data across different departments, automatically & instantaneously. This work provides policy makers, enterprise architects and IT managers with useful guidelines to define and drive their e-government strategy and planning actions towards the most appropriate domains of implementation.