Study of Blockchain Application in the Logistics Industry

Abstract

In this article, a study of blockchain technology application in the logistics industry is presented. The main problems in the logistics area are delayed in delivery, loss of documentation, unknown source of products, errors, among others, which can be minimized and even avoided by implementing this technology. This blockchain technology initially emerged along with Bitcoin and stands out due to its qualities related to privacy, security, and authenticity. Thus, the objective of this work, exploratory and explanatory, was to evaluate the level of knowledge about the tool, the difficulties in the logistics sector and the advantages in supply chain management. This was done through the application of forms and a questionnaire aimed at determining the level of knowledge about blockchain of professionals in the logistics area and the adoption in the organizations where they work. This work aims to conduct a bibliographic study on the benefits of applying blockchain technology, proposing improvements in the information and contracting network in the logistics industry and a quality tracking system. A survey was conducted with a sample of 40 respondents. The results obtained revealed that only 42.5% of respondents had due knowledge concerning this technology, because it is recent in the logistics area. 87.5% agree that blockchain technology would solve some problems in the logistics area, however only 17.5% of the companies use the tool. About the training for the new digital era addressed in the survey, only 27.5% described that their companies invest in technology.