Blockchain-Based Secure Voting System with Integrated Complaint Management Portal

Abstract

While digital shifts have radically redefined modern governance and civil operations, the practice of casting ballots electronically continues to grapple with persistent obstacles concerning data transparency and operational robustness. Conventional, centralized digital voting systems typically harbor singular vulnerability points that attract cyber offensives, compounded by a distinct lack of mechanisms to rapidly manage arising voter concerns. In response to these pressing flaws, this study introduces a multifaceted architecture merging distributed ledger technologies with an intelligent, machine-learning-driven grievance resolution interface. Specifically, our model leverages a decentralised blockchain framework for immutable ballot storage, ensuring that individual vote modifications are virtually impossible and establishing a trustless verification environment devoid of centralized oversight. This schematic aims to seamlessly preserve data fidelity and supreme voter anonymity. Our comprehensive investigation of these distributed consensus rules and AI-guided triage methods indicates that unifying rigid cryptographic ballot handling together with responsive, automated complaint mechanisms dramatically elevates overall electoral resilience while reinforcing public faith in democratic workflows.