Enhancing Hostel Grievance Management Through Permissioned Blockchain: A Step Toward Transparent and Accountable Campus Living

Abstract

Hostels are an essential part of campus life in technical institutions, directly influencing student welfare, safety, and satisfaction. However, traditional hostel grievance management systems often face issues of delayed responses, lack of transparency, and potential data manipulation, resulting in a trust gap between students and administrators. This paper reviews how permissioned blockchain technology can transform hostel grievance systems by ensuring transparency, accountability, and tamper-proof recordkeeping. A hybrid blockchain architecture integrating institutional databases with a distributed ledger is examined for its ability to maintain verifiable complaint histories while protecting privacy. The study highlights the potential educational and administrative benefits of adopting such systems, including faster grievance resolution, fair decision-making, and improved trust within hostel communities. Recommendations are provided for technical institutions aiming to modernize hostel management through blockchain-based digital governance.