SMART contract as a mechanism for managing the logistics activities of transport companies: international practice

Abstract

Currently, smart contracts are recognized as an effective mechanism for managing logistics activities and an innovative technology for managing relationships between a company and consumers based on blockchain. This technology is widely used in various sectors of the economy, including logistics and transport. Many transport companies in different countries of the world are turning to the use of smart contracts in their logistics activities. This is due to the fact that smart contracts simplify the management and processing of documents, contribute to improving the quality and level of service to customers and various groups of stakeholders, transforming the customer relationship management system, and also provide reliable data protection and help transport companies save time on routine operations, which ultimately reduces operating costs. In view of the above, the purpose of the article is to substantiate the need to use smart contacts as a tool to improve the efficiency of logistics management of transport companies in the era of digitalization. As part of the study, a bibliometric analysis of the database of scientific publications was conducted to identify the most cited works and authors. The results of the study will provide a holistic view of the current state and prospects for the development of research on reengineering logistics processes in the activities of transport companies when implementing smart contract technology. The article studies and summarizes scientific approaches to defining the essence and content of the concept of “smart contract”. The features of the use of smart contract technology in the USA, the European Union and Singapore are studied. The main indicators of the development of the smart contract system in the world are analyzed. The sequence of development of the smart contract system in the transport services sector is determined. A matrix of interests and goals of participants in the transport services market, which are provided using smart contract technology, is proposed. C The factors and conditions for the successful implementation of smart contract technology in the logistics activities of a transport company are determined. Alternative scenarios for the transition to smart contract technology as a mechanism for managing the logistics activities of transport companies are proposed.