Blockchain Service Operations - A Structured Approach to Operate a Blockchain Solution

Abstract

Participating in or operating a permissioned blockchain is a complex challenge and poses a significant hurdle for many organizations. This paper creates a structure for the operation of a permissioned blockchain with seven blockchain operations categories. An onboarding process of joining a blockchain exemplifies the use of the blockchain operations categories. The article illustrates the IT management structures necessary to operate a blockchain, the on-chain and off-chain interplay for a secure blockchain solution. Our results support the efficient management of permissioned blockchains. The approach is grounded in a research project that uses a scenario-driven approach to design blockchain infrastructures for supply chains. This project uses on Hyperledger Fabric as the blockchain framework.