Meta-verse VICA: AI Counselor Initiating Efficient and Safe Remote Service Support in Meta-verse

Abstract

This paper proposes a framework for efficient remote service support in meta-verse. This work was initiated by a empathy-driven sensitive listening counselor bot enhanced by real and virtual services including digital twins selected by a powerful need/offer matching. This matching is leveraged on ADN (Autonomous Decentralization Network) IBN (Intention Based Network) for efficiency (high performance) exploiting DLT (Distributed Ledger Technology) for safety. This framework makes it possible to provide highly efficient teleservice including telemedicine in virtual spaces, which enables eternal evolution. Moreover, this paper introduces a concept for an integrated learning and evolutionary self-improvement of our metaverse system.