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June 28, 2023· Zenodo (CERN European Organization for Nuclear Research)
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Open access

Enhancing Conversational Engagement and Understanding of Cryptocurrency with ChatGPT: An Exploration of Applications and Challenges

Authors:Neelesh Mungoli *

Abstract

This paper explores the potential of using ChatGPT, a state-of-the-art conversational AI system, to enhance engagement and understanding of cryptocurrency. We first provide a comprehensive review of the existing literature on both cryptocurrency and ChatGPT. We then describe the background of cryptocurrency and the capabilities of ChatGPT. We present our methodology for collecting and preprocessing a dataset of cryptocurrency-related conversations and fine-tuning ChatGPT using reinforcement learning. Our results demonstrate the effectiveness of ChatGPT in generating contextually appropriate responses to cryptocurrency-related queries, with potential applications in areas such as customer support and education. However, we also identify challenges and limitations associated with the deployment of ChatGPT in this domain, including the need for robust data privacy measures and addressing potential biases. Our findings suggest promising directions for future research in enhancing conversational engagement and understanding of cryptocurrency through ChatGPT

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