Revolutionizing Air Travel in India

Abstract

Digital technology has transformed various sectors with aviation not being exceptional. Digiyatra a government-promoted app enhances the traveller's experience by streamlining the operation. A blockchain-based identity management system Digiyatra uses a digital identity system which stores travelers' information on a distributed ledger. The airports and the airlines adopt the system to enhance the security of travellers, reduce the waiting queues in airports, and provide seamless travel and great experience. The chapter explores the revolutionary role of Digiyatra in air travel in India. The study uses online reviews of travellers about their experience using the app. The findings of the study state that security, experience, efficiency, and digitization are key factors for adopting digiyatra. The study's results will assist the government in understanding adopting digital technologies which can redefine the Indian aviation industry and make it future-ready