The Effect of Smart Blockchain Contracts on the Financial Services Industry in the Banking Sector in Jordan

Abstract

The study aimed to identify the effect of smart blockchain contracts on the financial services industry in the banking sector in Jordan, through an empirical study on the Jordanian banking sector. The study population was represented by the banks in the Jordanian environment, (15) banks were selected with their various branches. As for the study sample, it consisted of (81) including (managers, deputy directors, heads of departments, major clients), representing approximately 67.5% of the total sent questionnaires. A questionnaire was used as an instrument of the study in order to collect data from the study population. The descriptive and analytical approach was used. The study concluded that there is a statistically significant relationship regarding the impact of smart blockchain contracts on the financial services industry in the banking sector in Jordan. It was found also that the smart blockchain contracts help to reduce the cost of Banking services and enhancing operational efficiency in Jordanian banks. Moreover, they enhance and develop banking services and upgrade them in Jordanian banks. In light of the results of the field study, the researcher recommended that Jordanian banks should rely on smart Blockchain contracts in the field of banking sector that will contribute to reducing costs related to remittances and raising the operational efficiency of these banks.