Modelos de Gestión Administrativa y Gobernanza Local en Escenarios de Crisis Fiscal: Análisis de un Cantón Ecuatoriano

Abstract

Local government administrative management faces increasing pressures in fiscal crisis scenarios, particularly in territories where reduced national transfers limit operational capacity and public service delivery. This study analyzes the administrative management models and local governance practices of the Municipal Decentralized Autonomous Government (GAD) of Arenillas, Ecuador, during the 2023–2024 period. Its purpose is to identify the main constraints, assess citizen perceptions of service quality, and propose institutional optimization strategies. A mixed-methods, descriptive, and cross-sectional design was used, integrating citizen surveys, semi-structured interviews with municipal officials, and documentary analysis of regulations, budgets, and institutional processes. Results show intermediate satisfaction levels regarding transparency, citizen participation, and administrative efficiency, alongside persistent bureaucratic practices, weaknesses in institutional communication, and limitations derived from fiscal reductions. Qualitative findings highlight gaps in technological modernization, limited process systematization, and weak alignment between planning and execution. These outcomes are contrasted with contemporary frameworks of New Public Management, digital government, and collaborative governance. The study concludes that strengthening organizational culture, expanding participatory mechanisms, digitalizing procedures, and improving inter-institutional coordination are key to consolidating efficient municipal management. The research provides contextualized evidence to guide local policy actions in settings characterized by fiscal constraints.