Digital Evolution in Finance: A Smart Contract-integrated Web-Based Loan Management System for Lending Institutions

Abstract

This study presents the development and evaluation of a Web-Based Loan Management System incorporating smart contracts for a lending company. Focused on enhancing security, transparency, and efficiency in the lending process, the research integrates blockchain technology, Hyperledger Fabric, and API functionalities. Performance testing using GTMetrix ensures reliability. User acceptance testing, employing the User Experience Questionnaire (UEQ) and System Usability Scale (SUS), reveals positive pragmatic and hedonic qualities, with a final SUS score of 90, indicating excellent usability. The results suggest that the system, equipped with innovative technologies, holds promise for lending companies seeking secure and efficient financial solutions.