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August 3, 2026· Future Trends in AI Banking: Decentralized Finance (DeFi), Central Bank Digital Currencies (CBDCs), and Beyond
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Agentic AI in Retail Banking – A New Paradigm in Customer Engagement and Decision-Making and Need for AI Governance: A Case Study of Kotak Bank Customers

Authors:Narinder KumarAmit KumarA VeenaHakim Singh

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