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January 1, 2020· Handbook of e-Tourism
book-chapter

Blockchain and Tourism

Abstract

Blockchain is a revolutionary tool that improves the clarity of the participation of the commune and the sustainable development of the tourism industry. It lessens various mediators, making it easier for small and regional businesses, artisans, and service providers to access tourists and get a better share of the cake equitably. This decentralized model brings forth a culture of trust owing to the transparency of smart contracts to ensure safe and genuine sales and encourage the responsible behavior of tourists using tokens. This means that tourism management can be decentralized, and local communities get a say in how tourism is managed to reflect their interests. Furthermore, blockchain can potentially preserve cultural assets by creating an open indigenous art and tourism market. Based on previous literature, we found that blockchain plays a versatile function in enhancing the tourism environment by engendering inclusion, efficiency, and sustainability for tourists and stakeholders, which aligns with long-term sustainability goals.

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