BLOCK CHAIN: A GAME CHANGER LEADING TO ABETTER CUSTOMER EXPERIENCE

Abstract

Groundbreaking, amalgamation of digital supply chain and blockchain is increasing day by day as it helps to reach the needs of the consumers and also track the services effectively, which helps in providing viewable supply chain management. This paper focuses on the essential availabilities of block chain application. A modest attempt is made to examine the previous study and the previews and opinions of the experts, studies undertaken earlier. This study intent is to begin with introducing of Blockchain, how blockchain work, blockchain as a decentralized database, blockchain a driving force, blockchain empowering a better customers experience and finally the blockchain benefits. The current research study is trying to look over the various attributes of the blockchain. Therefore, full attention is given to identify how blockchain can be useful. Based on all these evaluations, this study tries to identify the uses of blockchain as a decentralized autonomous organization (DAO).