Blockchain Based Ecommerce Warranty System Using NFT(Non-fungible Token)

Abstract

Current eCommerce warranty systems are often inadequate due to fraudulent claims, difficulty proving ownership, and inconsistent utilization. This research proposes a blockchain-based eCommerce warranty system that uses nonfungible tokens (NFTs) to improve authenticity, ownership, and consistency. By converting warranty certificates into decaying NFTs, the proposed system enables consumers to digitally certify their product warranty, enhancing the integrity of the system and mitigating fraudulent warranty claims. Additionally, the system allows for easy ownership transfer and simplifies the resale process. This research will demonstrate the feasibility and effectiveness of the proposed system through simulations and prototypes, potentially revolutionizing eCommerce warranty systems.