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July 3, 2025· 2025 IEEE International Conference on Industry 4.0, Artificial Intelligence, and Communications Technology (IAICT)
conference-paper

Decentralized Autonomous Organization Framework for Business Operations

Authors:Desiree E. EsguerraJhon Paul B. GalingErika Mae R. DionisioChristian Joshua P. DadiaAnnjeannette Alain D. GalangJames Patrick A. Acang

Abstract

Small and Medium Enterprises (SMEs) face delays and inefficiencies due to centralized decision-making structures. This research proposes a blockchain-powered Decentralized Autonomous Organization (DAO) framework to automate governance processes, enhance transparency, and empower stakeholders. Results from three SME trials show a $40 \%$ reduction in approval delays and an $80 \%$ improvement in resource allocation transparency, demonstrating the framework’s potential to transform traditional business operations. The framework seeks to overcome some of the SMEs’ difficulties, including decision-making inefficiency, transparency, and inflexible business processes. The study uses a mixed-method research approach, where quantitative and qualitative data collection are combined to examine the effect of the DAO model on the organizational performance. This study concludes that the DAO model has the potential to significantly improve organizational agility and management excellence to improve organizational success in competitive business environments.

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