Determining the usability of bitcoin for beginners using change tip and coinbase

Abstract

The purpose of this study is to investigate to what degree usability and user experience are factors in the uptake and use of bitcoin. This paper investigates whether usability affects bitcoin adoption by beginners. To ascertain whether this is true, a pilot study was designed to gather rich qualitative data. Participants in this study were asked to provide commentary while completing an assigned task that was designed to emulate a common case that a person unfamiliar with bitcoin might encounter when dealing with the currency for the first time.